~ February 2012 ~

Reminder: for those people who fax in timesheets, please don't wait until the last few minutes before the noon deadline on the Monday before a payday. This avoids a last minute crunch and a busy signal when trying to fax. Sending/faxing timesheets as soon after the last date of service (up to midnight the Friday before payday) ensures timely receipt and payment.

We're now in the second month of the third quarter of fiscal year 2011-2012. Please remember that if you use more hours than provided in your respite authorization per month the available balance is reduced more quickly. Some families have already run out of hours through June 30th. So please keep in mind that if your authorization is for 20 hours per month, but you submit for the maximum of 30 per month for a total of 90 in a quarter, you've used ten additional hours each month, depleting hours that would have been available toward the end of the authorization. This is why we encourage everyone to use the number of hours allotted each month and that timesheets be turned in within 30 days of service. Contact us if you have questions about usage or balances.

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Please call or email us any time - messages can be left 24 hours a day - about the program. We are dedicated to providing our families with the service they need and strive to keep respite as stress-free as possible.